Get professional-quality results without breaking the bank
Buy PortraitPro Body for only
New in V3
Activating with a license token
Picture file formats
Using with Photoshop and other tools
Camera RAW files
Using PortraitPro Body
Q1.1 I've bought PortraitPro Body and now I want to use it on another computer. How do I do that?
Q1.2 Is there a Mac version?
Q1.3 How do I remove PortraitPro Body?
Q1.4 What are the minimum requirements of the computer for using PortraitPro Body?
Q1.5 How can I tell if I have a 64-bit edition of Windows or macOS?
2. Activating with a license token
Q2.1 How do I find out what my activation token is?
Q2.2 What if I no longer have access to the email account I purchased with?
Q2.3 Why can't I activate the free trial?
Q2.4 I formatted my disk and reinstalled PortraitPro Body, and when I try to enter my token it says it has already been used. What can I do now?
Q2.5 Can I activate PortraitPro Body on a computer with no Internet connection?
Q3.1 Can you send me a CD?
Q3.2 I don't have a credit or debit card, can I pay using another method?
Q3.3 What exactly do I get when I buy a license for the software?
Q3.4 Money Back Guarantee
Q3.5 What languages is PortraitPro Body available in?
Q3.6 How do I amend the VAT details for my purchase?
4. Picture file formats
Q4.1 Does the software support color profiles?
Q4.2 Should I use JPEGs or TIFFs?
Q4.3 What picture formats do you support?
5. Using with Photoshop and other tools
Q5.1 Why have my plug-ins disappeared?
Q5.2 How do I install the Photoshop plug-in?
Q5.3 How do I install the Photoshop Elements plug-in?
Q5.4 How do I get PortraitPro Body Studio to work as a plug-in to Lightroom?
6. Camera RAW files
Q6.1 Do you use dcraw?
Q6.2 What RAW and DNG formats can be decoded?
Q6.3 Can I work with RAW or DNG image files and 16-bit per color images in PortraitPro Body?
Q7.1 How do I upgrade to PortraitPro Body Studio?
Q7.2 How do I use my upgrade token?
8. Using PortraitPro Body
Q8.1 Why do I get a crash when opening a picture on my Windows PC?
Q8.2 Where can I find help for PortraitPro Body?
Q8.3 How can I fix tears in the image?
Q8.4 How can I fix the background when it becomes distorted?
Q8.5 I just want to work on the face. Do I have to mark up the body?
Q8.6 In the markup stage, where do I place the skeleton points?
Q8.7 In the markup stage, what do I do when the limb is out of the image or behind something else?
Q8.8 Can I edit more than one person in the image?
Q8.9 PortraitPro Body runs slowly on my machine. Is there anything I can do about it?
Q8.10 Can I have a manual?
Q8.11 I want to make a change to the body but there is no way to do it.
9. Refund Policy
Q9.1 How does the Money Back Guarantee work?
For anything else please
create a support ticket