What picture formats do you support?
PortraitPro Body supports JPEGs, and TIFFs with 8 or 16 bits per color sample (24 or 48 bits per pixel). It can load in all of these formats and will always save in 8 bits per color sample.
PortraitPro Body Studio edition also supports reading most camera RAW file types. It will save tiff files with the same number of bits as the original file.
If this has not answered your question, open a support ticket to submit a question to our support staff.